Who are you?

Are you a manager directing for results, or responsible for the improvement process within operations? Then perhaps you will recognise the following:

• You have made it your task to increase your factory’s line yield, however improvements aren't realised.
• You have a clear description of your business processes, nevertheless there are glitches in the execution.
• Projects within your company are well documented and staffed, but still it’s a struggle to finish them on time and within budget. 

If these or comparable themes are currently under discussion, I’d like to contact you. What is your question?